Refund & Return Policy

Refund & Return Policy – Spire.pk

At Spire.pk, we strive to ensure customer satisfaction. However, if you are not fully satisfied with your purchase, you may request a return under the following terms:

1. Eligibility for Returns

  • Return requests must be submitted within 7 days of delivery.

  • Items must be unused, undamaged, and in original packaging.

  • Proof of purchase is required.

2. Non-Returnable Items

The following items are not eligible for return:

  • Personal care products

  • Innerwear items

  • Customized or made-to-order products

  • Clearance or discounted items

3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please email us within 48 hours of delivery with clear pictures or video proof at:
support@spire.pk

4. Refund Process

  • Once the returned item is received and inspected, we will notify you regarding approval.

  • Approved refunds will be processed within 7–10 working days.

  • Shipping charges are non-refundable unless the error occurred from our side.

Spire.pk reserves the right to reject return requests that do not meet the above criteria.